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SILVER ANVILS     Greater Cleveland Partnership – 2006 Barberton Citizens Hospital – 2004 Vinyl By Design – 2002 Community Shelter Board – 2001 State Teachers Retirement System – 2000 World Vinyl Forum – 1996 Clean-Land, Ohio – 1996 Ohio Library Council – 1994 Edward Howard – 1992 Revco Drug Stores – 1992 Mead – 1991 Ohio Lottery Commission – 1991 Ohio's Thomas Edison Program – 1991 Ursuline College – 1990 Greater Cleveland Hospital Association – 1990 Revco D. S., Inc. Best of Silver Anvil – 1990 Cleveland Scholarship Programs – 1989 New Cleveland Campaign Bravo Cleveland – 1988 The New Cleveland Campaign – 1984 Summit County Community Mental Health Board – 1980 Summit County Association for Retarded Citizens – 1980 The Cleveland Clinic Hospital – 1969   HOW THE OHIO LOTTERY USED HONEST COMMUNICATIONS TO CORRECT A MISTAKE AND RENEW PUBLIC CONFIDENCE In late 1990, The Ohio Lottery Commission was in double jeopardy: It faced the prospects of a "player revolt" and of not meeting its financial commitment to state education. Following primary and secondary research, the Lottery executed an emergency plan in December 1990 to reverse falling revenues and, in four weeks, introduced a new "More Millionaires" Super Lotto game. The success that followed shows how other highly visible organizations – dependent upon public favor for their day-to-day operations – can diffuse criticism and rebuild confidence among investors.